Triton Cycles - www.tritoncycles.co.uk Review | Office girl that answers the phone, can't be both...

Office girl that answers the phone, can't be bothered

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★★★★☆

4.1 / 5

From 38 reviews

79.0% of users recommend this

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Angryboy's review of Triton Cycles - www.tritoncycles.co.uk

★☆☆☆☆

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“Office girl that answers the phone, can't be bothered”

Written on: 26/09/2012 by Angryboy

As a pertential customer, I am appalled by the lack of customer service skills this girl! Had. I ask for a part to be measured as there are two different lengths, the time 11.00am she assured me she'd call me back, 5 hours later I call back, to cut a long story short, she said if it's urgent, try else where!
What I didn't tell her is I was looking at purchasing 10 mountain bikes for a well known "charity" ride at a cost of twenty five thousand pound and I was testing the company's customer services before making such a purchase. So congratulations to the office girl! Who's directly responsible for the loss of business to Triton cycles.

Goods purchased & cost

Responder's Response to Angryboy's Review

Written on: 20/11/2012

Yeah right. I bet this guy was looking for a stem or a set of obscure cheapo cranks, and when the guys couldn't be bothered to waste their time on a £15.00 order. Who spends £25,000 on 10 bikes for a charity ride? Why not spend £600.00 per bike and give the rest of the money to charity? This guy is just a spoilt, sexist, armchair warrior, who just couldn't get his own way.

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Geedog's Response to Angryboy's Review

Written on: 21/12/2012

Reviews like this should be taken off. You would not be held responsible for purchasing 10 bikes at £2500 a throw when you cannot spell and have appalling grammar. Don't try to make yourself a big shot ya and get someone in trouble with pure lies.

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