Cube stereo 160 HPA TM

Tredz www.tredz.co.uk
★★★★☆
4.3
86.0% of users recommend this
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leehawkins's review of Tredz www.tredz.co.uk

“Cube stereo 160 HPA TM ”

★☆☆☆☆

written by leehawkins on 25/03/2017

I received my cube stereo 160 HPA TM, October/November 2016 lovely bike, took it out on the local trails a few time's then notice that the back end was sloppy,redone all the air still no change, then found a fault on the rockshock reverb dropper post on to shop and the bike was sent back. Then while in the shop they found another fault on the frame the bottom pivot,they have had the bike now over 5 week's still none the wiser after customer care is shocking, wouldn't recommend tredz to anyone much better bike shop's out there,stay well clear.

  • Cube stereo 160 HPA TM £2190.

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Rouly's Response to leehawkins's Review

Written on: 09/05/2017

i bought a cube mountain bike only been using it 3 months and started to get a cranking noise from the front pedal area when going up hills contacted them and was told it was a loose bracket which isnt covered on the warranty told me to take it to a local bike repair shop to get it looked at and let them know how i got on at my own expense ! sent them photos and asked which bracket they are talking about cause i could not see one underneath, waiting on reply. customer after care is very poor was going to buy one for the wife but no chance now terrible attitude especially when i spent £1300 on the bike ...

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