Colour of bike delivered nothing like one advertised

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AB2755's review of Tredz www.tredz.co.uk

★★★☆☆

“Colour of bike delivered nothing like one advertised”

Written on: 14/10/2013 by AB2755 (1 review written)

Purchase was easy and quick, however, the bike delivered was a dark grey not the white/light silver advertised. I was offered a refund if I paid £35 delivery charge, I decided to keep the bike and informed Tredz they should change the advertising, I received no response. 2 weeks later they are still advertising the white/light silver bike even though this is not available (so Tredz say), make up your own mind why this is the case......

  • Giant Roam 4

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Tredz_Bikes's Response to AB2755's Review

Written on: 15/10/2013

Hi,

Thank you for your review. We are very sorry that you have encountered problems when buying your bike from us.

Here at Tredz we endeavor to have the most up to date and accurate descriptions as possible for all our products, however on this occasion we are sorry that we were unable to update this information in line with stock straight away.

If you would like to discuss anything further please contact us where one of our customer service team will be happy to assist you.

Again apologies for the inconvenience this has caused you.

Best Regards,

Tredz





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