Excellent customer service

★★★★☆
4.4 / 5
89% of users recommend this
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babychaos's review of Tredz www.tredz.co.uk

★★★★★

“Excellent customer service”

Written on: 01/10/2013 by babychaos (1 review written)

I ordered a fender from a top bike brand, but due to a design fault, the fender did not fit an XL frame. Tredz were very quick in following up directly with the company, and confirmed there was indeed a fault. They were then happy to coordinate and help with an easy Collect+ return process, with no fuss.

A great service despite the disappointment of the design fault by the manufacturer.

Highly recommended.

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