Where did you file my order :-)

★★★★☆
4.4 / 5
89% of users recommend this
  • Customer Service

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Guest's review of Tredz www.tredz.co.uk

★★☆☆☆

“Where did you file my order :-)”

Written on: 21/09/2013

This was the first time I'd used Tredz. Ordered some shorts on line. Waited in hope they
Would actually reach me in the 7 day window. 10 days later still no shorts!!
Rang and left a message. 4 hrs later a polite chap rang me back
Detailing the order had not even been progressed ;(
It was done there and then and in 3 days they arrived.
But !! You never get a second chance and making a first impression
Chaps !!!!!

  • Shorts. £25-30

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Tredz_Bikes's Comment

Written on: 23/09/2013

Hi,

Thank you for you review, we are very sorry for the delay you encountered when ordering your shorts from us.

Please be assured that this is not usual practise and we aim to send out all orders within 7 days.

If you would like to discuss anything further about your account please call or email us, where one of our customer service team will be happy to assist you.

Best regards,

Tredz

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