Both items faulty!!!!

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boothy1902's review of Tredz www.tredz.co.uk

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“Both items faulty!!!!”

Written on: 12/09/2013 by boothy1902 (1 review written)

I received a jersey which had clicks/rips in the fabric, so i returned the jersey for a replacement.
However the replacement was in a worse state than the original with clicks /rips and what looked like a pen mark about 2 inches long down the back.
That said i have had no problems with the customer service side of things.

  • endura fs260 wite jersey £45

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Tredz_Bikes's Response to boothy1902's Review

Written on: 12/09/2013

Hi,

Thank you for your comments. We are very sorry that your items were in an unsatisfactory condition when you received them.

Please contact customer services where one of our team will be able to assist you with the return of the current item and the despatch of a replacement.

Please be advised that Tredz will refund any costs incurred returning a faulty item.

We hope this is ok for you.

Best Regards,

Tredz

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