Abysmal

★★★★☆
4.4 / 5
89% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Clarino's review of Tredz www.tredz.co.uk

★☆☆☆☆

“Abysmal”

Written on: 16/08/2013 by Clarino (1 review written)

I ordered a lightweight high visibility waterproof jacket from the website. What arrived was a hood.

Not a jacket, just a hood.

The page I ordered it from made no mention of a hood at all, and was specifically about the jacket. The page mysteriously disappeared after I complained.

My money was not refunded, and I have not received the jacket I paid for.

In short, do not pay any money to Tredz, they will rip you off and give you short shrift when you complain about it.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Tredz_Bikes's Response to Clarino's Review

Written on: 19/08/2013

Hi,

We are very sorry to hear that you did not receive the item you ordered and have not yet received your refund.

At Tredz we take customer concerns very seriously and it is imperative to us that we resolve this issue for you at the earliest opportunity.

Please contact us so that we are able to either refund you in full or issue you with the product you ordered.

Best Regards,

Tredz

Reply to this comment
Report this review