bike lock

★★★★☆
4.4 / 5
89% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Tredz www.tredz.co.uk

★☆☆☆☆

“bike lock”

Written on: 01/03/2013

the product and price were fine, the web site terrible.
I tried multiple times to order my product and the web site hung.
It wasn't my end as I had not problems with other web sites. I rang your number the guy I spoke to said you didn't have a problem your end? and couldn't take my order over the phone either, and said keep trying !!!!
not helpfull at all. Very Poor experience, even though I did persivere and get the product I wanted.

  • OK

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Tredz_Bikes's Comment

Written on: 07/03/2013

Hi,
I'm sorry you experienced some issues with placing an order on our website. Without knowing your specific hardware and software configurations it is very difficult to diagnose your issue, but glad it worked for you in the end.
Regards
Tredz

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