The Tog Store Reviews - www.thetogstore.com

★★★★★
4.8 / 5
100% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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The Tog Store - www.thetogstore.com

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Latest Reviews

★★★★☆

“Great customer service on phone - website could be clearer”

Written on: 17/10/2014 by LinH71 (1 review written)

Ordered a Northface Nanavik Jacket. Excellent price. Took more than a week to arrive. Was needed by this weekend so that kindly delivered on next day at no extra cost. When jacket arrived it was a different colour than the one we had ordered but the product has been updated online to match the one that arrived. Also the one that arrived was cheaper (not by much) too. Called to express my disappointment. Was happy with explanation that product ordered had last seasons photo when ordered but… Read Full Review

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★★★★★

“Great customer service from start to finish”

Written on: 10/02/2014 by Mickp77 (2 reviews written)

Just bought a North Face Parka from Tog Store. Really good price which was what drew me to there site in the first place. But from the moment I rang about sizing etc to receiving the goods they gave the personal touch. Made a big difference from some of the experiences I have had online. I'll definately be recommending them and will he ordering again soon. Thanks… Read Full Review

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★★★★★

“Jack Wolfskin Parka”

Written on: 05/02/2014

Great service, awesome coat… Read Full Review

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★★★★★

“Tagged the Tog store for furture shopping.”

Written on: 31/01/2014

Firstly I liked the fact that the google search produced the Tog Store on the first page of the search results with an image and the price. Secondly, the order, payment, verification and delivery was swift and efficient. Unlike other bigger sellers (think of the first one that comes to your mind), the website did not confuse me with obscure delivery dates so I did not have to guess whether I would receive the goods tomorrow or in 5 to 8 calendar days. Most importantly, the jacket that I bought… Read Full Review

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★★★★★

“spyder gloves”

Written on: 14/01/2014 by steve2412 (1 review written)

would recommend store to friends and family, super quick delivery, this store on my list for online future purchasing… Read Full Review

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★★★★★

“EXCELLENT SERVICE”

Written on: 13/01/2014 by Mojoshu (1 review written)

Great service and very helpful. Great service, Great price what more can I say. Cheaper than anywhere else… Read Full Review

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★★★★★

“Excellent service”

Written on: 31/12/2013

Best price on the net for the jacket I wanted to get my wife. I contacted them for help on sizing and the advice was spot on. Was offered and exchange if it didn't fit but I'm pleased to say I don't need to return it… Read Full Review

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★★★★★

“Excellent service”

Written on: 19/12/2013

Item arrived extremely promptly and was exactly as ordered. Great price as well. Overall am very pleased and would shop at the Tog Store again… Read Full Review

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★★★★★

“High tog rating!”

Written on: 17/12/2013

Great friendly communication & a swift delivery. Jack Wolfskin parka great quality & felt very warm, just a shame it was too big, so had to send it back for exchange. But return & exchange all dealt with quickly & efficiently by The guys at thetogstore. Cheers Dave… Read Full Review

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★★★★☆

“Top togs”

Written on: 17/12/2013

The Tog store delivered exactly as they promised. Thumbs up!… Read Full Review

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★★★★☆

“Jack Wolfskin Fairbanks Parka.”

Written on: 05/12/2013

Excellent parka - warm & stylish with many pockets, without looking like 'Michelin Man'. The hood has ample adjustments to allow a snug fit preventing it flopping over my face & its detachable fur trim is a nice touch. Purchased from the togstore saving £46 on the price at the sole high street stockist in my city. Delivery was on time… Read Full Review

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★★★★☆

“Excellent pricing”

Written on: 05/12/2013

Great price but delivered to wrong address (home) when I had requested delivery to workplace so was returned to depot. Had to drive a fair distance to collect. Overall great value for money… Read Full Review

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★★★★★

“Happy customer!”

Written on: 04/12/2013 by Jellycake33 (1 review written)

Just received my order and delighted with both product and service from Togstore. Would not hesitate to recommend to a friend. They offered great value for money-the coat I purchased was selling for £25 more by the nearest competitor and delivery was free of charge… Read Full Review

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★★★★★

“North face parka”

Written on: 04/12/2013 by Mattutty (1 review written)

Brilliant staff and service. Have recommended to friends and family will defiantly use them again. Excellent all round thanks… Read Full Review

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★★★★★

“Excellent price and service ”

Written on: 04/12/2013 by Anthony.shanian (1 review written)

I received an excellent product at a good price I am very happy and would recommend Anthony… Read Full Review

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★★★★★

“Fantastic service, couldn't fault them.”

Written on: 03/12/2013 by Mowie68 (1 review written)

Ordering online was quick and easy. Unfortunately I made an error and put down the wrong colour of the item I wanted, I left an email and a voice message as I had ordered at night and wanted to catch the order before dispatch. The tog store rang me back the next day and confirmed the correction I'd asked for and the right item was dispatched the same day. I couldn't fault them. They responded quickly and courteously to my concerns and I wouldn't hesitate to use them again. Great job folks… Read Full Review

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★★★★★

“What a great buy”

Written on: 03/12/2013 by epsilon1 (1 review written)

superfast delivery at a great price.Total satisfaction. wold recommend this site to anyone… Read Full Review

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★★★★☆

“Very good ”

Written on: 30/11/2013

A little delayed, but good price and polite staff, I would use again and recommend… Read Full Review

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★★★☆☆

“Pleasant to deal with but..!”

Written on: 22/11/2013 by Robingg (1 review written)

Attractive pricing but took too long to arrive although problem was with Carriers & using third party suppliers. Could have been better informed as to progress on the issues once the late delivery issue was raised with The Tog Store and seems as though more attention could be paid to ensuring information given on shipping methods being used is accurate. But all amicably resolved at the end of the day so would buy from them again… Read Full Review

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★★★★☆

“I found the service to be both polite and professional...”

Written on: 20/11/2013

I found the service to be both polite and professional and a very quick turn round on returns. Will shop again!… Read Full Review

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