Avoid this company at all costs

★★★☆☆
3.2 / 5
57% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Swizzie's review of The Sports HQ www.thesportshq.com

★☆☆☆☆

“Avoid this company at all costs”

Written on: 30/12/2013 by Swizzie (1 review written)

I ordered a Christmas and birthday present on 1st December, giving plenty of time for delivery. The golf shoes have never arrived and the golf score counter was damaged.

I have emailed and had no response and have telephoned where someone said they would ring me back - but guess what? They didn't!

Thankfully I paid using Paypal, who are in the process of investigating this for me. Sports plc have provided a tracking number to Paypal, but that number doesn't exist in the database of the delivery company.

I have my suspicions about the legality of this company and wish that I had read these reviews before ordering from them! It has been a nightmare!

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Swizzie's Response to Swizzie's Review

Written on: 02/01/2014

Update on the above. Paypal have now investigated my claim and refunded my money in full. Never received any correspondence from this company at all throughout and want to warn everyone against using them. I will be reporting them to Trading Standards too.

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