Written on: 21/08/2013 by KrisNOTTS
I bought a dog cage from Sports HQ, titled 'Confidence Dog Cage'. Arrived quickly, however my dog (a small beagle/terrier) destroyed the cage within minutes. Poor quality, metal, fixing's, etc.
What annoyed me more was the customer service team, which were as poor as their products. Claim to be 'email only' so they can avoid calls, would not process a refund as they claim it is not a manufacturers fault that the product is of such poor quality.
After threats of taking them to trading standards, they still wont refund the £27, which isn't a lot of money, but out of principle, I have to stop it happening to future consumers, so please don't buy from this group of jokers!
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