Written on: 27/03/2013
I am reviewing the after sales service department who could not give a good reason as to why the e-bike I have just purchased from sportshq.com is exactly £100 cheaper from Amazon and yet supplied by sportshq.com. Surely there could be a price match converstaion to be had?? When the direct request to price match was asked, suddenly I became invisible and my emails were no longer worthy of a response. I haven't used my bike yet (bit chilly don't you think?) but I really hope that when I do, I don't have any product problems as I have no confidence that I will be listened to or helped by this 'service team'. Delivery of the product however was in double quick time.
As rated by real users
" Great service, quick replies and fantastic bike " Read More
" Terrible delivery " Read More
" Excellent customer service from an enthusiastic sales team. " Read More
" 100 percent happy will use again " Read More
" Quick delivery, product as indicated " Read More