terrible customer service goods are poor quality

The Sports HQ www.thesportshq.com
★★★☆☆
3.1
From 452 reviews
54.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of The Sports HQ www.thesportshq.com

“terrible customer service goods are poor quality”

★☆☆☆☆

written by on 27/06/2012

stow matic trolley which was used for 5 months in total about 19 times took out for start of golf season and not working now they are saying that because the 1 yr warrenty is up they want to charge to repair it. consumer advice contacted and they are responsible for for repairing they now think that consumer laws dont apply to them. in the process of going down the legal route utterly disgusted at this company and would not recommend buying anything of them goods are obviously substandard and customer service is the worst i have ever come across. STAY WELL AWAY. I wish i had checked reviews about this company before purchasing goods.

  • stow matic golf trolley

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Guest's Comment

Written on: 02/07/2012

"Bad everything"

I wished i read the review above before buying from SportHQ. They are terrible with everything, they dont call customers regarding any issues they are having with the goods you ordered, you have to call them everyday and even when they arrange your delivery, you spend days waiting as if you dont have anything to do. They are unliable and dont care about their customers.
If you want to buy anything from them, please look for it somewhere else or else you will regret it. I will never order from them again.

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