The Boot King Ltd Reviews - www.thebootking.co.uk

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★★☆☆☆
2.1 / 5
From 5 reviews
29% of users recommend this
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The Boot King Ltd - www.thebootking.co.uk

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★☆☆☆☆

“Rip off!”

Written on: 08/06/2014 by 190Bishop (1 review written)

Ordered boots. No email conformation.This is weeks later and no boots! cant contact them as just goes to answer machine and says mail box full.Rip off would stay well clear of this company.In the process of trying to get them shut down before anyone else gets ripped off!There would be no star recommendation but would not submit that option… Read Full Review

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★☆☆☆☆

“Rip off merchants!”

Written on: 07/05/2014 by Janeaffleck (2 reviews written)

Ordered boots last Wednesday, still nothing, phone goes to answering machine, but it is now full, they have seem to have done a bunk, no money and no boots… Read Full Review

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★☆☆☆☆

“Poor correspondence”

Written on: 24/04/2014 by Silas230 (1 review written)

I ordered over a week ago now,have had no response to my emails and when I ring it gos straight to voicemail EVERYTIME… Read Full Review

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Janeaffleck's Comment

Written on: 07/05/2014

I ordered a pair last Wednesday, nothing as yet, answering machine When you phone, think they have done a bunk?? So what do we do now??

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★☆☆☆☆

“Never use this company ”

Written on: 01/04/2014 by GabrielKirkland (1 review written)

I bought boots from them for Christmas for my son. They didn't fit and we sent them back. As it was after their 7 day refund, they offered an exchange. We emailed with a replacement pair and they said they would send ASAP. Despite emailing every day for months, and constant attempts to contact by phone. We have received nothing. I am going to consumer advice. I have only given one star as I can't submit a review with zero rating… Read Full Review

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Sportskingstore's Comment

Written on: 30/04/2014

Hi,

Please can you provide me with your order number, we have had internal issues with Phones and Orders.

We have emailed everyone who has placed an order this year to make sure your order hasnt been missed.

Email us and I will look into it right away.

Best Regards

David.
Customer Service Manager

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★☆☆☆☆

“NEVER AGAIN. BUYER BEWARE!!”

Written on: 02/02/2014

I strongly urge anyone thinking of purchasing from this bunch not to do so. At the time of writing it is now nearly 3 weeks since I placed my order and yet no boots have been received. They say they will send you an e-mail so that you can track your order. they do not. They say they will dispatch within 3 days (and often within 24 hours) - they do not. They say that customer service is their number one priority - it is not. Furthermore, no contact has been received from the company advising… Read Full Review

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Jcpl's Comment

Written on: 19/03/2014

this is a very similar experience to me. Although I have received the boots, but I returned for a refund. I have so far tried to contacted them by phone 12 times and email 6. No one answers the phone , and it does go to mobile, or email or twitter or SMS.

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Moodyscouser's Comment

Written on: 01/04/2014

Absolutely my experience. I am still waiting for a replacement pair after returning my son's Christmas present boots which did not fit. Months later, they have our money and returned boots and no replacement in sight. They never answer calls.

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Heidyin's Comment

Written on: 25/03/2014

I am experiencing the same problem. Placed an order end of February and I am still waiting over a month later!!
I have tried contacting them on several occasions via telephone and email but with no response.

Are you still waiting for the boots?

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