poor service, poor communication

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Sweatband.com www.sweatband.com

★☆☆☆☆

“poor service, poor communication”

Written on: 18/12/2013

Due to multiple problems with their parcel carrier (City - link) the goods dispatched on 09/12/2013 never arrived. Numerous telephone calls to City- link did not get me anywhere I therefore emailed and telephoned Sweatband for help. I was promised that someone from Sweatband would call... but they never did. Goods now back at Sweatband 18/12/2013) .... and I am now waiting for a refund. Lets hope Sweatband are more efficient at this and I do not have to contact my credit card company to get my money back.

  • football table

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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