Sports Shades Online Reviews - www.sportsshadesonline.com

★★★★★
5.0 / 5
164
100% of users recommend this
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★★★★★

“Excellent customer service!”

Written on: 06/06/2012

I purchased a new arm for my sunglasses, however the colour did not match. Having contacted the customer support team they responded within 20 minutes, and proceeded to track down the missing arm based on a photograph I emailed them. Prompt and helpful throughout, they ensured I had all the correct information to exchange the part within one working day. Fantastic!… Read Full Review

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★★★★★

“Cool, modern and great service”

Written on: 21/05/2012

When I first visited the sportsshadesonline site I was just browsing - although I planned to buy some new shades I wasn't sure exactly which model/brand and I had already looked at a few other sites which sold sunglasses etc. The web site really stands out from others I had looked at because it looks very cool, modern and most importantly - very professional. The black/white colour scheme works well and the product images and info are excellent. Although there are a lot of different… Read Full Review

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★★★★★

“New Sunglasses Case”

Written on: 20/05/2012

Very very helpful to work out dimensions of a replacement case. Quick delivery, a pleasure to deal with… Read Full Review

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★★★★★

“Sports Shades Online: Excellent Service”

Written on: 13/05/2012 by HelenD (1 review written)

Very happy with service from this company. I needed a new case for old specs and the model code was no longer current. They therefore checked the dimensions of my old case to ensure that I received the best fit. Delivery was then super fast. Friendly, helpful staff made e-shopping more like a personal experience. Would recommend… Read Full Review

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★★★★★

“Great service always Gaurenteed with plenty of options...”

Written on: 04/05/2012

Great service always Gaurenteed with plenty of options available to suit all, whether it be for sport or for leisure. I recently had a pair of Raybans which cracked in the lens, they were sent back and repaired free of charge. Excellent service, highly reccomended! James… Read Full Review

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★★★★★

“Exceptional after sales service! ”

Written on: 02/05/2012 by Steven85 (1 review written)

I bought Nike sunglasses from a local (Malta) shop and accidentally I broke the temples of the glasses. To cut the story short I emailed the local shop and email sports shade online, to check whether they have these temples. Some hours afterwards they emailed me and they did everything to help me, even though I did not buy the sunglasses from their shop (I am not used to this service from my country). The sales team always messaged me with their progress. Even when they emailed Nike they… Read Full Review

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★★★★★

“astonishingly quick and great service”

Written on: 01/05/2012 by johnmack (1 review written)

generally brilliant service. no webform to accept prescription in line and had to send a copy of the original (which I understand is the norm for most online retailers) but that was more than made up by the exceptional service, and my lenses arrived within 3 working days of ordering. incredible… Read Full Review

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★★★★★

“Total satisfaction. A brilliant service !”

Written on: 30/04/2012

I have just purchased and received a pair of Adidas sunglasses with prescription inserts. The experience was first class from start to finish. From the initial e-mail enquiry, their response by telephone and several subsequent e-mails to finally making the choice of sunglasses, the service was quick, helpful and friendly. The website is comprehensive but so easy to use. Communication to let me know the progress of my order was without fault. Advice given regarding the levels of prescription was… Read Full Review

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★★★★★

“Sports Shades Online.Personal Service-Guaranteed.”

Written on: 24/04/2012

I purchased a pair of Adidas Evil Eye Explorers when skiing in Italy a few years ago when I used to wear contact lenses. Eventually one pair of lenses got scratched and I needed to replace them, and I also wanted another pair for different light conditions. I went to my nearest adidas store and the assistants looked at me as if I was on another planet when I enquired about replacement lenses. What next? I decided to look on the net. I investigated different sites and stuck gold with Sports… Read Full Review

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★★★★★

“Fantastic Service Highly Recommended ”

Written on: 23/04/2012

I've used SSO 3 times now and found them to be absolutely fantastic each time First time I used SSO I ordered new lenses for my Adidas Agilis sunglasses, as my old ones were scratched, Deborah called me at home and went through step by step instructions of how to replaced them good job as otherwise I wouldn't have had a clue, brilliant service! Second time I used SSO I incidentally snapped the Adidas Agilis right arm off which a thought that's it they're broke and I need a new pair but… Read Full Review

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★★★★★

“Great personal service!”

Written on: 20/04/2012 by RoryO (1 review written)

I loved dealing with Sports Shades Online. I had very particular requirements and they worked very hard to sort me out with what I wanted within my budget. They were very keen to help and took a practical approach to sorting out my prescription inserts as well as the shades I wanted with the lenses I needed. The sales staff were helpful, never pushy and offered good advice. I would definitely use them again. All the convenience and personal service of a local shop with the advantages and… Read Full Review

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★★★★★

“brilliant, friendly service”

Written on: 18/04/2012 by jonnymell (1 review written)

looked at lots of online sellers, none with such a detailed and easy to find product range, the prices are really good and after speaking to Deborah to check on a queory my "gigs" arrived very promptly. brilliant!… Read Full Review

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★★★★★

“Sunglasses Review”

Written on: 18/04/2012 by t.ravenhall (1 review written)

Fantastic service. Can not recommend them highly enough. There customer service was brilliant - phoning us to explain what was happening as our order was slightly complicated in that the arm of the prescription sunglasses had broken. They managed to source a small hinge that actually saved us a lot of money. Incredibly helpful and very speedy… Read Full Review

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★★★★★

“Dont shop anywhere else!!”

Written on: 03/04/2012 by smillarg (1 review written)

I came across Sports Shades Online whilst looking for a new pair of goggles for snow boarding. I had already decided on a pair of Adidas ID2 Pro's however finding them on the web proved difficult until I found SSO. They have an impressive offering of Adidas products including all the spares you could ever need at a competitive price as well as a large selection of other brands. However by far the most important reason for recommending SSO is the level and quality of customer service provided… Read Full Review

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★★★★★

“Excellent”

Written on: 02/04/2012

I've used SSO a few times now and have never been disappointed with the high level of friendly service I have received. Deborah is extremely knowledgable on her subject and gives friendly and efficient advice every time I have needed it. … Read Full Review

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★★★★★

“Outstanding Service”

Written on: 02/04/2012 by MGCumbria (1 review written)

I broke the hinge of my addidas sunglasses on a ski-ing holiday. They were several years old but I found the model on the SSO website and emailed to see if I could replace the hinge. Deborah rang the same day and, after sending her photos of the damage, she arranged for the sunglasses to be sent for repair. SSO sent regular emails updating me on progress and the sunglasses were repaired and returned in good time at a reasonable price. Deborah couldn't have been more helpful and I thought… Read Full Review

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★★★★★

“Great service I found them online they responded to my...”

Written on: 02/04/2012 by marc1939 (1 review written)

Great service I found them online they responded to my e mails superfast and they worked hard to get the right part to me and they were quick. I ordered a specific pair of shades I was looking for where all others failed they had them delivered free at a bargain price. All in all great service with a follow up e mail asking if all was ok thanks again Marc… Read Full Review

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★★★★★

“Cheap and Helpful”

Written on: 02/04/2012 by Tommyarse (1 review written)

I was after a strap for an old pair of Oakley goggles. Most places were either out of stock or very expensive. Sports Shades Online chased the Oakley rep to get exactly what I wanted and they were by far the cheapest. The best service I have ever had from an online retailer… Read Full Review

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★★★★★

“Oakley Crowbar Lenses”

Written on: 02/04/2012 by Owen116 (1 review written)

Great service. I knew there may be difficulty obtaining the Hi-Yellow Crowbar Ski goggle lens as most websites stated that it was not in stock. However, SSO obtained it very quickly. I was also looking for a lens to use in extreme light and my initial choice could not be located. Deborah contacted me and recommended an alternative which turned out to be perfect. Ultra-fast delivery as well so I received both lenses in time for my holiday… Read Full Review

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★★★★★

“easy way to obtain adidas sunglasses temple replacements”

Written on: 31/03/2012 by jagmel_studiozigzag (2 reviews written)

hi, have an old pair of adidas gazelle climacool sunglasses and needed a replacement temple. came across this company on the net and have to say that once my made my initial contact via their website i very quickly received their response by e-mail and since that moment a very efficient confirmation and despatch of the article. i needed to coordinate the despatch within a limited time and deborah's communications via e-mail were excellent in this respect. so all good and wouldn't hesitate to… Read Full Review

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