Sports Shades Online Reviews - www.sportsshadesonline.com

★★★★★
5.0 / 5
163
100% of users recommend this
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★★★★★

“Great service - Thanks”

Written on: 18/07/2013 by SimonDG1 (1 review written)

I ordered a pair of addidas sunglasses that I needed for the weekend as I was cycling and had broken my old ones. The customer response (Debs) was very responsive and very helpful, going the extra mile to help. My glasses arrived in time for the weekend. Very happy… Read Full Review

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★★★★★

“Great customer service!”

Written on: 17/07/2013

I ordered a new wayfarer ray ban case online as I had lost the one that came with my glasses. I was contacted by text to confirm the code on my glasses to make sure I got the correct case.. The person that contacted me also gave me the option to change the colour I had ordered so I got to pick red (which I didn't even know u could get). I then asked when it would be delivered as I am going on holiday soon so they upgraded me to first class free of charge and I received my shiny new glasses… Read Full Review

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★★★★★

“Friendly, knowledgeable & helpful.”

Written on: 15/07/2013 by Halfmarathonman (1 review written)

I contacted Sports Shades Online after having difficulty replacing the lenses on my Adidas Gazelle running sunglasses lenses. After a few e-mails with Sports Shades eventually found a replacement. Throughout I found Deborah to be polite and she related instantly with my requirements. I have no hesitation whatsoever in recommending this dealer to anyone… Read Full Review

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★★★★★

“Brilliant Customer Service - Nothing too much or too small”

Written on: 15/07/2013 by millepb (1 review written)

I emailed Sports Shades Online enquiring about them stocking a component for my Oakley Jawbones, (the nose Pieces). Within a day they had contacted Oakley and were getting them dispatched to them within a couple of working days. Right through this time i was receiving updates in the search for the parts when the status had changed. I would thoroughly recommend this business to anyone, as it seems that nothing is too much bother, even down to components for your eyewear. Thank You Sports Shades… Read Full Review

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★★★★★

“Great Service!!”

Written on: 13/06/2013

I ordered a new Rayban glasses case as my dog ate my last one. I was contacted asking which model was my glasses so they could double check that i had ordered the correct size case. I thought this was great service as any other company would send the order out not worrying if it was the correct size or not. This saved me time as i received quickly the correct case for my glasses.....happy shopper… Read Full Review

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★★★★★

“Top customer service”

Written on: 30/05/2013 by JPelling (1 review written)

I bought a pair of prescription sunglasses from SSO. The sales process was made easy for me right from the outset. I was helped every step of the way by the advisor who was exceedingly knowledgable and extremely helpful in answering the seemingly unending list of questions I had about the options available. I received exactly the sunglasses that I wanted and was kept informed of the expected delivery time throughout - the projection given was always realistic as well as being impressive for the… Read Full Review

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★★★★★

“Professional Service”

Written on: 21/05/2013 by yowdoo (1 review written)

Having had a poor lens product/service from another company I was a little nervous about ordering lens products on-line again .... I shouldn't have been. I up-loaded an up-to-date eye-test document .... a skilled consultant phoned me back to check some details and a few days later I received my product, which performs as it should do. A 5-star recommendation… Read Full Review

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★★★★★

“Breath of fresh Air..!!!”

Written on: 21/05/2013 by Newts7 (1 review written)

Fantastic, professional & polite customer service. 5 Stars all the way… Read Full Review

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★★★★★

“Good Value and Great Customer Service”

Written on: 14/05/2013 by FraserH (1 review written)

I went to Sports Shades Online with a querie regarding lenses for sunglasses which weren't even on their website. Not only did they have an answer, they found be a better deal without even being asked. I am very impressed with the value they offer and customer service which they provide!… Read Full Review

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★★★★★

“Great customer service”

Written on: 10/05/2013

Fast and excellent customer service!… Read Full Review

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★★★★★

“fantastic service”

Written on: 10/05/2013 by timcorrigan (1 review written)

Thanks loads to SportsShades - took the time to email me and find out why I was ordering an arm which saved me money as she explained how to replace just the hinge. hinge + spare came in the post promptly and was refunded the different. Really great Service!… Read Full Review

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★★★★★

“Replacement for Adidas Evil Eye Glasses ”

Written on: 09/05/2013

Having broken the hinge to my glasses I sort out a replacement. Sportsshadesonline had what I thought I needed. So I ordered a replacement temple. Due to the item being out of stock I was contacted by a lady at Sports Shades Online, and rather than just send out what I’d ordered; worked out that I’d ordered the wrong replacement part. Following her instructions I removed the broken hinge and advised me of the correct part. This morning she refunded my original order allowing me to order… Read Full Review

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★★★★★

“Replacement glasses case”

Written on: 09/05/2013

The team were efficient and helpful and provided excellent service. I hadn't been able to find exactly what I was looking for and so selected the next best thing, SSO spotted this and procured the item I had originally been looking for and swiftly despatched it. Thank you very much… Read Full Review

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★★★★★

“Adidas Originals Cape Town AH47. BRILLIANT SERVICE”

Written on: 09/05/2013 by Ashleigh1982 (1 review written)

Well, that had the be the best service I think I have ever received! I have ordered these glasses for my partner's birthday & the SSO team have been excellent with the order. I had asked several questions, which they were more than happy to deal with & there was no delay in response, obviously with it being a present I asked about returns/exchanges in case needed & they are more than helpful. Delivery time was great too. Could not fault them at all. Thank you again! Would highly recommend :-)… Read Full Review

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★★★★★

“That went absolutely smooth and was well communicated”

Written on: 06/05/2013 by ch4r0n (1 review written)

I'm living in Germany and ordered Silhouette sunglasses at Sport Shades Online, because the sunglasses I wanted in particular are here not that easy to find here in Germany, as they are pretty new on the market and quite expensive they are indeed. Maybe that's part of their salesmodel, I went to an eye shop here in the city that had the glasses and took a personal look, saw the price the guys wanted for them and looked again in the internet. I stumbled over Sport Shades Online where the glasses… Read Full Review

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★★★★★

“rayban wayfarer glasses case ex large.”

Written on: 28/04/2013 by tafgip (1 review written)

The service received from SSO was second to none, the team asked relevant questions to make sure the item was the correct size,even told me a short history on the sunglasses. Parcel well packed and sent first class. Brilliant customer service, Would buy all my requirements from this company. Well done SSO!… Read Full Review

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★★★★★

“Excellentay!”

Written on: 27/04/2013 by E.Shelby (1 review written)

Excellent service even before I made the full purchase. Excellent service during the purchase a prompt and informative response to my inquiry. Effort to get me what I wanted and keep me informed at every moment. I wanted a replacement Ray Ban Aviator case and their terms are that they can not stipulate the colour of the case I requested if possible a brown case as I was in no rush and they kept me fully informed and I even settled on a Red case and turns out when they updated me that they were… Read Full Review

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★★★★★

“Exceptional all round”

Written on: 26/04/2013 by Huw13749 (1 review written)

I can not recommend Sports Shade advisor enough, she was outstanding in every aspect of customer service and is a true credit to the company. I ordered some lenses for my Addidas Evil eye shades and ordered the wrong set, after taking weeks (literally) to find the receipt I emailed her and she said it wasnt a problem sending them back, on receipt of these she rang to inform me they had some scratches (due to me trying to fit them in my sunglasses) but rang and text to let me know she was trying… Read Full Review

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★★★★★

“Excellent After Service”

Written on: 25/04/2013 by offinn (1 review written)

I bought a lens for a my ski goggles. I had not used it the first year as the mountains were full of wall to wall sun. On using them on the next holiday i noticed a crack in the lens! I had looked after them well and was dissapointed. I sent them back and had very helpful, professional reliable informative service and was told i could receive an alternative pair or a refund. I will definitely shop with them again!… Read Full Review

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★★★★★

“Authentic Ray-Ban Sunglasses”

Written on: 23/04/2013

Bought a pair of authentic Ray-Ban glasses from SSO, even had my prescription added. Brilliant customer service, I was kept up to date, by email, every step of the way. Very fast delivery, was very impressed with the overall service. Would definitely recommend SSO and will be using them again in the future… Read Full Review

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