Sports Shades Online Reviews - www.sportsshadesonline.com

★★★★★
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★★★★★

“Outstanding service - xmas present saviours!”

Written on: 19/12/2013 by Bennn (1 review written)

I had enquired as to availability of some Adidas Robin goggle lenses to be told that they were discontinued and were not in stock. SSO contacted me the same day to inform me that they had located and sourced the exact lenses I was after. Not only that but they upgraded the postage to ensure that they were delivered before I left for Christmas. Could not have asked for better, more helpful service. Very communicative as well, emails were exchanged with every update. Very impressed, will… Read Full Review

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★★★★★

“Ray Ban Case”

Written on: 03/12/2013

I ordered a replacement Ray Ban Aviator sunglasses case for my husband and was most surprised to receive an e-mail requesting clarification of the order. After several exchanges the company were happy they understood my requirements exactly. I was delighted and amazed at this level of customer care - particularly since the sum total of my spend was just £18! Thank you so much - I will certainly pass my experience on and wish you a prosperous and successful future… Read Full Review

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★★★★★

“Excellent customer service and speedy delivery”

Written on: 20/11/2013 by Sangster75 (1 review written)

I've worn a pair of Nike Siege 2 sunglasses for marathons, triathlons and other sporting events for the last 5 or 6 years but the nose bridge was showing serious signs of wear. After searching online, I found SSO and a replacement nose bridge but unfortunately the website link didn't work. I rang to ask the best way to order the nose bridge and the lady was able to fix the site, check the stock level and advise that if I placed the order within the hour she'd be able to process it and get the… Read Full Review

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★★★★★

“RB 3379 lenses”

Written on: 18/11/2013

I have broke one of my RB 3379 lenses so I needed to find place to replace that. In my country (Hungary) I found no such a place, so I searched for the web and finally I found the SSO. Before the order I asked some questions regarding size of the lenses because it was not displayed on. I got answer within a day so I could order my lenses. The support was very kind and helpful in all questions. I got several confirmation mails with the status of my order so I always knew what was happening. In… Read Full Review

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★★★★★

“Adidas frame”

Written on: 14/11/2013

I have a special needs grandson. He needs 'wrap around' lenses to prevent light glare. Unfortunately, through intention or accident, a fellow student broke the frame of his spectacles. My grandson's optician tried to order a replacement but Adidas had withdrawn the model, so couldn't help. Trawling the net, I came across Sports Shades Online and from the moment I made contact to the time that the replacement frame was delivered I met nothing but a positive attitude. Through their head office… Read Full Review

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★★★★★

“ spare part for adidas evil eye glasses”

Written on: 31/10/2013 by ChrisRp (1 review written)

Excellent customer service from SSO. Helped resolve all my queries with great email communication, helping me get exactly what I needed, then delivered quickly. Many thanks … Read Full Review

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★★★★★

“replacement lenses and nose bridge”

Written on: 22/10/2013 by Tourmalet (1 review written)

I ordered replacement lenses and nose bridge for Adidas Evil Eye glasses. Great service - easy to use, they kept in touch by email to let me know how the order was progressing and it arrived within three days. Very impressed… Read Full Review

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★★★★★

“Replacement parts for Adidas sun glasses”

Written on: 07/10/2013 by tobykeep (1 review written)

Many thanks to SSO for fast and efficient service in replacing a small hinge on my Adidas Agilis sun glasses, which had been broken by my 1 year old daughter. I had assumed I would be throwing them away, but was really pleased to find it is easy and fairly cheap to get spare hinges and lenses for these glasses. It was really easy to remove and replace the hinges and they are now almost good as new. So, thanks to SSO for their service and to Adidas for making user serviceable glasses and making… Read Full Review

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★★★★★

“Exceptional Customer Service”

Written on: 23/09/2013 by Jilled (1 review written)

Thank you very much indeed to Sports Shades Online for their exceptional service in replacing my ancient Adidas lenses. When I broke the lenses I was distraught. They had been a birthday present for a big birthday and not only did I really love them, they also had great sentimental value. I was worried that as they were 6 years old that I would not be able to replace the lenses but would have to buy a new pair of glasses. However SSO were wonderful in providing advice to ensure that I… Read Full Review

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★★★★★

“Astonishingly good customer service. ”

Written on: 12/09/2013 by Jnhunt (1 review written)

Almost instant replies to email enquiries. Really helpful, and they know their products. Will use them again and recommend unreservedly… Read Full Review

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★★★★★

“fantastic service”

Written on: 28/08/2013

Having lost a nose rest from my Adidas sunglasses I ordered replacements on Bank holiday and received them on Wednesday. The web site was very easy to navigate and the delivery was great… Read Full Review

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★★★★★

“Brilliant service ”

Written on: 27/08/2013 by REDBAG (1 review written)

I was looking for a lens for my Adidas running glasses and had come across Sports Shades online . I emailed Sports Shades Online on bank holiday Monday and found a reply in my inbox Tuesday morning . The lens I needed were no longer available , however she found me one that would be compatible . She sent an e mailed link and I had ordered what I needed by lunch . The glasses are my favorite and they have seen me through several Ironman Triathlons , London marathons ....and hours of… Read Full Review

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★★★★★

“Excellent service”

Written on: 26/08/2013 by StanDrew (1 review written)

I wanted to replace the prescription lenses in my Oakley sunglasses. SSO quoted me a good price, but I was a bit nervous about the process - I'd have to send the specs off in the post, and I wanted them back in time for a holiday. I was reassured when I was contacted several times by SSO to confirm the prescription and the PD, and was really surprised (pleasantly) when SSO rang me to talk through the PD - much better service than I get from my high street optician! They let me know how the… Read Full Review

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★★★★★

“superb service”

Written on: 22/08/2013

Dear sports shades online I wanted to thank you for your excellent service. When my glasses recently broke (my fault) I needed a spare part in a hurry prior to an event. The service was fabulous. My telephone enquiry regarding the required part was dealt with courteously and efficiently. I received the part the next day, and my glasses were as good as new in no time. I have no hesitation recommending you to other people. Keep it up!… Read Full Review

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★★★★★

“Amazing”

Written on: 12/08/2013 by donuts79 (1 review written)

Even though I did not purchase my Adidas sunglasses, on their website they were king enough to help me and talked directly to the Main Adidas dealer, giving me their address to send my sunglasses lens back. This is what good service is all about. Thank you much… Read Full Review

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★★★★★

“Excellent service -.thankyou! ”

Written on: 05/08/2013

What an excellent service I received from sports shades online when I encountered a problem with my sunglasses! A small bracket had come off and was lost ! The bracket held the lens in place so I went onto the Internet to order a part. Unfortunately the part for my model was not orderable however as glasses were only 18 months old, I was advised that I was eligible for a total replacement. My new sunglasses arrived within a week of my conversation with them! What an amazing service & thankfully… Read Full Review

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★★★★★

“"Simple"”

Written on: 25/07/2013 by alex (1 review written)

Hi, Just to wanted to say how easy it was dealing with you in order to make a purchase . Your customer concern is second to none and really makes a difference . Thanks you so much for the quick response and dispatch of my order , also its nice to know how you are so willing to give me options if my order isn't right for me . I will always come back here for future purchases and highly recommend you to others . A 10+ from me on all levels and its been a pleasure to speak to you . Thank… Read Full Review

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★★★★★

“Fantastic customer service!”

Written on: 19/07/2013

We all hate poor customer service but when you get fantastic customer service it deserves shouting about! I realised that the sunglasses I had ordered for my sons birthday and holiday might not arrive in time. Panic set in, but with the excellent help from the advisor who emailed me and texted me many time arranging extra postage etc. They arrived in time. Many ,many thanks you are a star… Read Full Review

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★★★★★

“Great service - Thanks”

Written on: 18/07/2013 by SimonDG1 (1 review written)

I ordered a pair of addidas sunglasses that I needed for the weekend as I was cycling and had broken my old ones. The customer response (Debs) was very responsive and very helpful, going the extra mile to help. My glasses arrived in time for the weekend. Very happy… Read Full Review

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★★★★★

“Great customer service!”

Written on: 17/07/2013

I ordered a new wayfarer ray ban case online as I had lost the one that came with my glasses. I was contacted by text to confirm the code on my glasses to make sure I got the correct case.. The person that contacted me also gave me the option to change the colour I had ordered so I got to pick red (which I didn't even know u could get). I then asked when it would be delivered as I am going on holiday soon so they upgraded me to first class free of charge and I received my shiny new glasses… Read Full Review

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