Sports Shades Online Reviews - www.sportsshadesonline.com

★★★★★
5.0 / 5
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★★★★★

“Astonishingly good customer service. ”

Written on: 12/09/2013 by Jnhunt (1 review written)

Almost instant replies to email enquiries. Really helpful, and they know their products. Will use them again and recommend unreservedly… Read Full Review

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★★★★★

“fantastic service”

Written on: 28/08/2013

Having lost a nose rest from my Adidas sunglasses I ordered replacements on Bank holiday and received them on Wednesday. The web site was very easy to navigate and the delivery was great… Read Full Review

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★★★★★

“Brilliant service ”

Written on: 27/08/2013 by REDBAG (1 review written)

I was looking for a lens for my Adidas running glasses and had come across Sports Shades online . I emailed Sports Shades Online on bank holiday Monday and found a reply in my inbox Tuesday morning . The lens I needed were no longer available , however she found me one that would be compatible . She sent an e mailed link and I had ordered what I needed by lunch . The glasses are my favorite and they have seen me through several Ironman Triathlons , London marathons ....and hours of… Read Full Review

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★★★★★

“Excellent service”

Written on: 26/08/2013 by StanDrew (1 review written)

I wanted to replace the prescription lenses in my Oakley sunglasses. SSO quoted me a good price, but I was a bit nervous about the process - I'd have to send the specs off in the post, and I wanted them back in time for a holiday. I was reassured when I was contacted several times by SSO to confirm the prescription and the PD, and was really surprised (pleasantly) when SSO rang me to talk through the PD - much better service than I get from my high street optician! They let me know how the… Read Full Review

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★★★★★

“superb service”

Written on: 22/08/2013

Dear sports shades online I wanted to thank you for your excellent service. When my glasses recently broke (my fault) I needed a spare part in a hurry prior to an event. The service was fabulous. My telephone enquiry regarding the required part was dealt with courteously and efficiently. I received the part the next day, and my glasses were as good as new in no time. I have no hesitation recommending you to other people. Keep it up!… Read Full Review

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★★★★★

“Amazing”

Written on: 12/08/2013 by donuts79 (1 review written)

Even though I did not purchase my Adidas sunglasses, on their website they were king enough to help me and talked directly to the Main Adidas dealer, giving me their address to send my sunglasses lens back. This is what good service is all about. Thank you much… Read Full Review

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★★★★★

“Excellent service -.thankyou! ”

Written on: 05/08/2013

What an excellent service I received from sports shades online when I encountered a problem with my sunglasses! A small bracket had come off and was lost ! The bracket held the lens in place so I went onto the Internet to order a part. Unfortunately the part for my model was not orderable however as glasses were only 18 months old, I was advised that I was eligible for a total replacement. My new sunglasses arrived within a week of my conversation with them! What an amazing service & thankfully… Read Full Review

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★★★★★

“"Simple"”

Written on: 25/07/2013 by alex (1 review written)

Hi, Just to wanted to say how easy it was dealing with you in order to make a purchase . Your customer concern is second to none and really makes a difference . Thanks you so much for the quick response and dispatch of my order , also its nice to know how you are so willing to give me options if my order isn't right for me . I will always come back here for future purchases and highly recommend you to others . A 10+ from me on all levels and its been a pleasure to speak to you . Thank… Read Full Review

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★★★★★

“Fantastic customer service!”

Written on: 19/07/2013

We all hate poor customer service but when you get fantastic customer service it deserves shouting about! I realised that the sunglasses I had ordered for my sons birthday and holiday might not arrive in time. Panic set in, but with the excellent help from the advisor who emailed me and texted me many time arranging extra postage etc. They arrived in time. Many ,many thanks you are a star… Read Full Review

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★★★★★

“Great service - Thanks”

Written on: 18/07/2013 by SimonDG1 (1 review written)

I ordered a pair of addidas sunglasses that I needed for the weekend as I was cycling and had broken my old ones. The customer response (Debs) was very responsive and very helpful, going the extra mile to help. My glasses arrived in time for the weekend. Very happy… Read Full Review

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★★★★★

“Great customer service!”

Written on: 17/07/2013

I ordered a new wayfarer ray ban case online as I had lost the one that came with my glasses. I was contacted by text to confirm the code on my glasses to make sure I got the correct case.. The person that contacted me also gave me the option to change the colour I had ordered so I got to pick red (which I didn't even know u could get). I then asked when it would be delivered as I am going on holiday soon so they upgraded me to first class free of charge and I received my shiny new glasses… Read Full Review

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★★★★★

“Friendly, knowledgeable & helpful.”

Written on: 15/07/2013 by Halfmarathonman (1 review written)

I contacted Sports Shades Online after having difficulty replacing the lenses on my Adidas Gazelle running sunglasses lenses. After a few e-mails with Sports Shades eventually found a replacement. Throughout I found Deborah to be polite and she related instantly with my requirements. I have no hesitation whatsoever in recommending this dealer to anyone… Read Full Review

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★★★★★

“Brilliant Customer Service - Nothing too much or too small”

Written on: 15/07/2013 by millepb (1 review written)

I emailed Sports Shades Online enquiring about them stocking a component for my Oakley Jawbones, (the nose Pieces). Within a day they had contacted Oakley and were getting them dispatched to them within a couple of working days. Right through this time i was receiving updates in the search for the parts when the status had changed. I would thoroughly recommend this business to anyone, as it seems that nothing is too much bother, even down to components for your eyewear. Thank You Sports Shades… Read Full Review

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★★★★★

“Great Service!!”

Written on: 13/06/2013

I ordered a new Rayban glasses case as my dog ate my last one. I was contacted asking which model was my glasses so they could double check that i had ordered the correct size case. I thought this was great service as any other company would send the order out not worrying if it was the correct size or not. This saved me time as i received quickly the correct case for my glasses.....happy shopper… Read Full Review

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★★★★★

“Top customer service”

Written on: 30/05/2013 by JPelling (1 review written)

I bought a pair of prescription sunglasses from SSO. The sales process was made easy for me right from the outset. I was helped every step of the way by the advisor who was exceedingly knowledgable and extremely helpful in answering the seemingly unending list of questions I had about the options available. I received exactly the sunglasses that I wanted and was kept informed of the expected delivery time throughout - the projection given was always realistic as well as being impressive for the… Read Full Review

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★★★★★

“Professional Service”

Written on: 21/05/2013 by yowdoo (1 review written)

Having had a poor lens product/service from another company I was a little nervous about ordering lens products on-line again .... I shouldn't have been. I up-loaded an up-to-date eye-test document .... a skilled consultant phoned me back to check some details and a few days later I received my product, which performs as it should do. A 5-star recommendation… Read Full Review

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★★★★★

“Breath of fresh Air..!!!”

Written on: 21/05/2013 by Newts7 (1 review written)

Fantastic, professional & polite customer service. 5 Stars all the way… Read Full Review

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★★★★★

“Good Value and Great Customer Service”

Written on: 14/05/2013 by FraserH (1 review written)

I went to Sports Shades Online with a querie regarding lenses for sunglasses which weren't even on their website. Not only did they have an answer, they found be a better deal without even being asked. I am very impressed with the value they offer and customer service which they provide!… Read Full Review

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★★★★★

“Great customer service”

Written on: 10/05/2013

Fast and excellent customer service!… Read Full Review

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★★★★★

“fantastic service”

Written on: 10/05/2013 by timcorrigan (1 review written)

Thanks loads to SportsShades - took the time to email me and find out why I was ordering an arm which saved me money as she explained how to replace just the hinge. hinge + spare came in the post promptly and was refunded the different. Really great Service!… Read Full Review

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