Written on: 24/08/2012 by BarryWild (1 review written)
Very polite staff and fast effecient service.
Even though the lenses were the wrong size ( my fault not thiers) nothing was a problem.
They gave a courtesy call to see if they could resolve the issue and when we realised that the lenses were discountinued they gave an immediate refund.
I am involved in coaching customer service and it was great to see how well this company and its staff embrace the excellent customer service ethos....well done and thanks.
As rated by real users