Let Down

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★★☆☆☆
1.7 / 5
18% of users recommend this
Click here if this is your business
  • Customer Service

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Guest's review of Sports Direct www.sportssdirect.com

★☆☆☆☆

“Let Down”

Written on: 28/07/2013

Having bought several small items from company in recent times we didn't hesitate to order a pool table from them for my son's birthday.BIG MISTAKE ! we have spent the past 6 weeks trying to return the table and obtain a refund after a faulty one was delivered . Customer service is appalling/non existent, until you threaten court action. Even then they hardly jump at the chance to save their reputation. We have now reordered from a competitor ,a fast efficient service from them . This company doesn't deserve to survive in these competitive times if they ignore the most important rule -of looking after customers ! You can not exist without us ! And the bad news we spread about you is highly damaging. I recommend don't use

  • Goods purchased & cost

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