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Asked by Colleend1 on 28th July 2014 Report this content
How do I cancel a pre order on Sports Direct?

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Asked by sal112 on 10th March 2014 Report this content
I didn't receive an order confirmation email after placing my order on Sports Direct. When I log in clearly in my 'Order History' I can see the three items I have ordered and their tracking number. But I cannot trace this apparently until it is dispatched? I am now afraid and feel suspicious, have I good reason to be? Help please.

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Answers (5)
Report this content 4PEE Written on: 11/03/2014
Dear member Don't be to afraid, Can't remember if they send out a confirmation email but they deliver very quickly so give them to the end of the week if not received get on to them.
Report this content sunnyinsuffolk Written on: 11/03/2014
Tracking is handled by the courier - it isn't available until the parcel enters the couriers system, which is usually late at night on the day it was dispatched - I am sure if you check the next morning tracking will be there.
Report this content petejc21 Written on: 11/03/2014
Check your spam folder you mong. Sportsdirect are genuine. If your order doesn't arrive when it should give them a call or email.
Report this content johnjbaker Written on: 11/03/2014
Don't worry. You can't track until it has been actually collected by the courier. I have used Sports Direct many times and whilst not always perfect, they do actually deliver. If you have problems with the goods when they arrive, there is a free returns option which is not well advertised.
Report this content JJ1 Written on: 12/03/2014
For me, the only hassle-free part of the experience was provided by the courier, Yodel, who kept me very well informed. So, hopefully, your fears will be abated once your order is dispatched. If you do need to email SD, I advise writing 'Do not ignore!' as part of your subject line - they only responded once I did that, and my refund followed soon after.
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