Written on: 04/01/2013 by Lisap470 (1 review written)
Ordered a pair of shoes and paid extra for next day delivery. As of yet they still haven't arrived and looking at the tracking info they have updated it to "with courier" so I contacted Yodel who told me that they are still waiting for Sports Direct to give them the nod to go and collect it.
Their customer service is beyond a joke, if you ever eventually manage to find a phone number for them (something they have failed to put on the website) the only hours they man the phone lines are Monday to Friday 9-6.
Emailing is pointless as after you choose an option for why you are contacting them, the message box disappears!
All in all this is a right old shambles of a company who I won't ever use online again.
As rated by our community of reviewers
" Very warm and comfortable " Read More
" Fast efficient and competitively priced " Read More
" Excellent service " Read More
" Efficient and prompt! " Read More
" Still in business? Calls get cut off, no response to emails " Read More
Written by Tina_Russell