Next day delivery? No chance - AVOID AT ALL COSTS. Shocking.

Sports Direct - sportsdirect.com
★★☆☆☆
1.6
From 1027 reviews
15.0% of users recommend this

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Guest's review of Sports Direct - sportsdirect.com

“Next day delivery? No chance - AVOID AT ALL COSTS....”

★☆☆☆☆

written by on 04/11/2011

Where do i start? absolutely shocking company. For a start I paid £6 for \"Next Day Delivery\" - 3 days later and i'm still waiting. It seems between them and Yodel they have lost my parcel. Sports Direct say Yodel have picked it up and it's their fault, Yodel say they haven't received it and it's Sports Directs fault!?! Complete and utter joke. Customer service are as useful as an ash tray on a motorbike. They have given me 7, yes 7, different tracking numbers - none of which work. They fail to respond to e-mails, it takes forever to speak to someone and when you finally get through all you get is some absolute idiot who hasn't got a clue what they are talking about. \"Your parcel has been delivered sir\" errrrrrrrrrmmmm it most definitely hasn't you plantpot. Not one single apology. I would rather drink acid or have all my limbs removed than deal with them again. If you actually want the items you paid for, Sports Direct are not the way to go. How can every other company get it right but they manage to completely mess up even the smallest, easiest things?! Making a delivery should not be a difficult task but they make it harder than solving the conflict in the middle east. Just do not buy from this company. No matter how tempted you are, don't.

PLEASE, I BEG, AVOID THIS COMPANY AT ALL COSTS. Their stuff may be cheap but what good is that if you don't actually receive it? Bunch of idiots.

  • Many sports items £150

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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Guest's Comment

Written on: 08/11/2011

I'm afraid I have to totally agree, I say afrai because I've never really had problems in the past when ordering fro sports direct, and because vie ordered on a few occasions I know how quick they had delivered previosly, so on day 6 of not receiving my order i tracked my order with a number they sent with my email conformation it said it had been delivered the day after I placed my order at 8pm? But next the column for signature it said not in area? I contact yodel to ask what this meant, after being on hold for 5 -10 mins I was told not even the manager knew what this meant and I would receive a call back shortly, well 2 hours later nothing so I called back, \" oh I'm not sure what's going on with this\" Puts me on hold, comes back.. I'm going to transfer your call to another operator, phone went dead, so phone back huffing telling my tale yet again.. Hold again...then a different person comes on \"hello how may I help you\" oh for f's sake again had to go through the tale yet again, to then be told the not in area meant they couldn't see a signature clearly????? WTF so now I'm waiting for a investigation to take place which may take up to 48 hours. Now what happens if I have to reorder my items if I feet a refund? Will the items I wanted still be in stock? Really disappointed with the service, yeah it's cheap but will nectar months phone bill make up for it?

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