VERY,VERY POOR SERVICE

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★★☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Splash and Relax www.splashandrelax.co.uk

★☆☆☆☆

“VERY,VERY POOR SERVICE”

Written on: 13/07/2013

I made a purchase of an item that clearly stated currently in stock on their website.Delivery to be 2-3 days,to date now 7 days since purchase and still no item.
This item was for an event for my autistic son and due to items not delivered the event had to be cancelled
No information given from company about delayed delivery.After several calls to them was told they currently have increased orders and delayed deliveries.
I am currently in process of filing a lawsuit to recover my money and to recover all my expenses incurred as a result of cancelled event.
THESE PEOPLE SHOULD NOT BE TRADING AND WILL DO ALL I CAN TO HIGHLIGHT THIS.

  • Still not received

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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