Great customer service

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★★★★☆
4.3 / 5
88% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Skates - www.skates.co.uk

★★★★★

“Great customer service”

Written on: 16/06/2013

Buying things online makes me nervous. Buying things online from a different country overseas makes me really nervous!!! We ordered a scooter for my son on a Friday from Skates and it was shipped first thing Monday. We were sent an email saying it missed the Friday shipment....which I assumed(time change). It got to Canada that same day but our customs took the most time. It arrived on our rural doorstep on the Thurday. I can't ask for better than that. There was a duty fee but I had factored that in already. In the meantime while I was anxious about where the parcel had gone to, the company emailed me back with tracking info.
Great experience!

  • Goods purchased & cost

  • On time

    Delivery

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