Not how to treat customers

Click here if this is your business
Skates - www.skates.co.uk
★★★★☆
4.3
88.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Dean121's review of Skates - www.skates.co.uk

“Not how to treat customers”

★☆☆☆☆

written by Dean121 on 24/05/2013

Where do I begin.
Ordered roller skates for for daughters birthday. Told they would be delivered on the Monday, received e-mail on Saturday and there had been a mistake and were not in stock but would be in stock and dispatched on the wednesday. Wednesday came and went with no word. Contacted them on the Friday to be told they and been dispatched and should be with me by the following Monday ( the day before my daughters birthday ). Contacted again on the Monday to be finally told after several phone calls that they were actually still there but they would send them that day.
Cancelled my order and bought from someone else who delivered the next day.
What a wonderful way to treat customers!

  • Roller Skates

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0