Written on: 19/03/2013
My 9 year old son has saved for an MGP scooter and ordered the 2012 model last week. The scooter came and my husband assembled (advice note stated 2012 version). After using it a couple of times, my son pointed out that it was not what he had ordered and upon checking Skates had sent a 2011, cheaper model. Customer services were no help and refused to refund or replace at it has been used. We explained that we had not ordered this particular scooter but they would not assist.
I feel so sorry for my son and would never use this company again.
As rated by our community of reviewers
" Very warm and comfortable " Read More
" Fast efficient and competitively priced " Read More
" Excellent service " Read More
" Efficient and prompt! " Read More
" Still in business? Calls get cut off, no response to emails " Read More
Written by Tina_Russell