Faulty skates

Skate Hut www.skatehut.co.uk
★★★★☆
4.1
78.0% of users recommend this
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BassInvader1977's review of Skate Hut www.skatehut.co.uk

“Faulty skates”

★★★★★

written by BassInvader1977 on 24/06/2017

Ordered some GT50's a month back and they developed a problem with the sole/plate pulling away.
Phoned Skatehut and spoke to a few different people regarding my issue, after a few emails back and forth I finally dealt with a person who was awesome. Sent pictures across of the fault and he agreed that even though the fault is not common, it was a substantial fault to warrant a full refund and also as an apology a further 20% off my next order which used against a new set of skates.

I am thoroughly impressed by the efficiency of resolving the matter and I would recommend Skatehut to any of my friends and league players. They know the importance of what the product means to you and will help in any way to find a solution that suits your needs. A1 service.

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