Absolutely Terrible Customer Service

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  • Customer Service

  • Quality of website

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Guest's review of Skate Hut www.skatehut.co.uk

★☆☆☆☆

“Absolutely Terrible Customer Service”

Written on: 13/12/2013

Absolutely terrible customer service, as soon as something goes wrong with your order they are terrible at correcting it. Phone permanently off hook/engaged. Do not reply to emails sent. Don't keep you informed in any way at all. Just a quick email back to the customer explaining where they are with the order would keep most people happy. 3 weeks later…and still waiting for the correct order to be delivered…absolutely rubbish.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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