laborious, poor communication, slow

★★★★☆
4.4 / 5
87% of users recommend this
  • Customer Service

  • Quality of website

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gee-rider's review of Singletrack Bikes www.singletrackbikes.co.uk

★★☆☆☆

“laborious, poor communication, slow”

Written on: 26/02/2014 by gee-rider (1 review written)

taken a week to dispatch item, emailed to ask why it hadn't been dispatched after 5 working days and received no reply or explanation. Tried calling but got no answer and when dispatch confirmation came through, I see its been sent standard delivery, I'd like to see more urgency, after waiting a week to get it to the post box!

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

G.mo's Response to gee-rider's Review

Written on: 07/03/2014

My experience of Singletrack Bikes is the polar opposite great service and would definitely recommend!

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