Singletrack Bikes www.singletrackbikes.co.uk Review

★★★★☆
4.4 / 5
87% of users recommend this
  • Customer Service

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Guest's review of Singletrack Bikes www.singletrackbikes.co.uk

★★★☆☆

“Slow delivery but bike is good and well packaged. I...”

Written on: 19/09/2013

Slow delivery but bike is good and well packaged. I didn't receive an email telling me when the bike was due for delivery as stated on web page

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Davygravy79's Comment

Written on: 24/09/2013

Thanks for your feedback. All of our bikes are hand assembled here before despatch which is why it can sometimes take a while depending on how many bikes are in the queue in front of it. You have the option to get a flat packed bike quicker if you prefer to build and set up your own bike.

Regarding the email for delivery this is sent automatically with every order and we have had no failure reports for email delivery. It has most likely been filtered by your ISPs spam filter. We have been finding their filters have been extremely aggressive over the past few weeks. I can almost guarantee our emails will be in your junk folder.

Thanks again for your order. I hope you are enjoying the bike.

Best regards
Dave

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