Real Cycles Reviews - www.realcycles.com

★★★★★
4.6 / 5
95% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★☆

“Great service and staff”

Written on: 15/08/2013

Great service, staff know what there talking about from a bikers point of view not a salesman! Overall very impressed with the service… Read Full Review

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★★★★☆

“Good service”

Written on: 15/08/2013

Helpful honest advice and good service. Purchased new bike and god many items repaired over the years… Read Full Review

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★★★★☆

“good friendly service”

Written on: 15/08/2013

good range of product at good prices, friendly staff, fast service turnaroundw… Read Full Review

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★★★★★

“Great service and 1st class after sales care”

Written on: 15/08/2013

Good knowledge of the products they sell and good follow up on problems with warranty etc… Read Full Review

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★★★★☆

“Good, reliable service.”

Written on: 15/08/2013

Real cycles have always been great at getting my orders to me as quick as can be expected, and with their shop based 20 miles up the road if I have any bother I know I can drive up and sort my return… Read Full Review

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★★★★★

“a proper local cycling business”

Written on: 14/08/2013 by robdpzero (1 review written)

really friendly service, helpful staff. Shop proportionately spaced out, easy to navigate. Good quality bikes to choose from and look at, on display. Showroom with professionally lighting and comfortable temperature… Read Full Review

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★★★★☆

“Great Service”

Written on: 14/08/2013 by woodyatlarge (1 review written)

Very good help when I needed sizing for my new road bike.....Got a good spin on the bike that I was going to purchase....Over all the staff at real cycles really put themselves for the customer... I cannot fault anything at all… Read Full Review

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★★★★★

“Great bike shop.”

Written on: 14/08/2013

Couldn't have been more helpful, really great advice too. I will be back :-)… Read Full Review

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★★☆☆☆

“Don't bother wasting your time”

Written on: 14/08/2013

Called into this "shop" (I use the term loosely)twice - never again. Staff were uninterested and less than friendly. My advice is to stay in the car and drive on into Belfast to go to a proper store - with staff who give a damn and have been properly trained in customer service and product knowledge. It's a customers market guys - you really could do better!… Read Full Review

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★★★★★

“All good”

Written on: 14/08/2013 by Davidbni (1 review written)

Had never heard of Real Cycles when I started looking for my new bike, but they kept coming up as one of the if not the cheapest, so after calling them to check they were real I placed my order. Can not fault them. The bike I ordered sized up strangely, so they phoned me to check on the size and suggested I take a size smaller, boy were they right, once the bike arrived a few days later it fitted perfectly. These guys are great, they reply to emails in a snap, answer the phone, offer helpful… Read Full Review

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★★★★★

“Real Cycles are the real deal”

Written on: 14/08/2013

Great shop with very helpful staff. They have really gone the extra mile to help me out in the past and always have great deals in the shop and online… Read Full Review

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★★★★★

“Great customer service”

Written on: 14/08/2013

recently bought a new Saracen ariel 142 from real cycles, spoke to the guys at real cycles before purchasing and received great advice. Was keep well informed and up to date about delivery times. Overall very happy with my purchase experience with real cycles… Read Full Review

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★★★☆☆

“Friendly staff, clean showroom, but smelt of dog. I...”

Written on: 13/08/2013

Friendly staff, clean showroom, but smelt of dog. I have dog. They are good fun. Mine has 4 legs but i saw one once, when i was a child, that only had three. On of it's back legs was missing and I wondered how (if it was a boy dog) it did a pee without falling over. It's probably dead now as dogs don't normally live as long a humans so i'll never find out. Staff were friendly… Read Full Review

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★★★★★

“Top aftersales”

Written on: 13/08/2013 by CycloBaz (1 review written)

Over the years I have been using Real cycles they have changed brands, changed market focus on occasion, but have always provided great after sales, even to me… Read Full Review

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★★★★☆

“Overall very good service”

Written on: 13/08/2013

Bike ordered on-line, was kept up to date with packing & delivery information, bike arrived on time and well packaged. Many thanks… Read Full Review

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★★★★★

“Great local shop”

Written on: 13/08/2013 by Scoobster (1 review written)

Excellent shop selling top quality parts with helpful staff, great customer service and top notch aftercare services..... What more is there to say. Oh and it is local too… Read Full Review

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★★★★☆

“Great proper bike shop”

Written on: 13/08/2013 by mtb_baz (1 review written)

It's a proper bike shop, with real people, who ride and understand bikes. They don't just try to sell you what they want but try to understand what you want/need. Pricing is fair and you can usually get a bit of discount if you're a regular… Read Full Review

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★★★★★

“Don't hold it against him”

Written on: 13/08/2013

Great shop, I've bought plenty from them over the years and used the workshop on many occasions. I always recommend them when asked. The owner is English but don't hold that against him it's not his fault. The standard of coffee has slipped in recent years but everything else is still great… Read Full Review

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★★★★★

“real cycles ”

Written on: 13/08/2013 by marty134 (1 review written)

excellent service, fast delivery goods as described… Read Full Review

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★★★★★

“Great service”

Written on: 13/08/2013 by MrNuts (1 review written)

Purchased a bike from RC in march 2008, great bike with great service from the guys, i had a warranty issue in 2010 which was dealt with swiftly and without fuss!… Read Full Review

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