Great service from REAL people

★★★★★
4.6 / 5
95% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

brettstabler's review of Real Cycles www.realcycles.com

★★★★★

“Great service from REAL people”

Written on: 15/08/2013 by brettstabler (1 review written)

These guys know what they're talking about unlike the over-rated high street chain stores (excuse the pun). It is easy to offer good service when everything goes smoothly however, the real test of customer service is dealing with a problem and accepting responsibility for the result. Through no fault of the store staff there was a supply issue with the bike after the order was made. The staff acted quickly to let me know my options and a suitable upgrade was offered with an agreed upcharge.

Very happy with the end result. Would recommend.

  • Saranson Aerial 161

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Report this review