Awful Customer Service - stay away from them

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mgr35's review of Pro Direct Soccer www.prodirectsoccer.com

★☆☆☆☆

“Awful Customer Service - stay away from them”

Written on: 08/04/2014 by mgr35 (1 review written)

I ordered boots for my son. They emailed back to say they needed more information about the credit card which I promptly supplied. I then waited about 4 weeks and they didn't arrive. When I contacted them they said that they had cancelled the order because they had the wrong billing address. They did this without informing me, therefore my son waited 4 weeks for something that was never going to arrive.

Very poor customer service - I would endeavor to avoid using them if you want to get your boots!

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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