DECEPTIVE ITEM DESCRIPTION

“DECEPTIVE ITEM DESCRIPTION”

Written on: 26/10/2012 by USsoccer

I ordered of pair of soccer goalkeeper gloves for my 10 year old son with finger protection as stated in their description. I received them and they do not have any finger protection on the thumbs. Since when has the thumb not been a finger? I must of missed something. I asked for a refund but they refuse saying it's not guaranteed that I will get any refund. I paid for shipping to the US, I have to pay shipping back to UK and not guaranteed that I would get a refund? Who do they think they are? Would never buy from them again or recomend them to others.