Worst customer service ever

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Pro Direct Soccer www.prodirectsoccer.com
★★☆☆☆
2.3
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alexgb's review of Pro Direct Soccer www.prodirectsoccer.com

“Worst customer service ever”

★☆☆☆☆

written by alexgb on 12/06/2012

Bought 110 footballs for my youth football club, they are misshaped and of very poor quality, i have been trying to get them replaced for 6 weeks, emails go unanswered and phone calls at 10p per minute. i was promised a call back in 10 minutes and it is now over 4 hours later and no call.

We have over 100 kids now who do not have a football to use at training because they are in my garage awaiting collection.

Shockingly poor service and a very poor product - i pro direct footballs.

  • i-pro direct footballs

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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