Express delivery is a joke

Click here if this is your business
★★★★☆
4.0 / 5
72% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

starfish555's review of Powerhouse-Fitness www.Powerhouse-Fitness.co.uk/Fitness

★★☆☆☆

“Express delivery is a joke”

Written on: 28/06/2013 by starfish555 (1 review written)

Ordered four items that they declared were in stock only to find out after they were already supposed to have been delivered that 3 items were out of stock. For express delivery the one item in stock was a very slow delivery - took a week to arrive!

Email from customer service was very brusk and blunt, consider the company were in the wrong I expected better and friendlier service.

Just logged in to try and find an update on my order to have it marked as completed when I'm still awaiting for the three most expensive items to be delivered and they haven't updated me at all.

Customer service quality is very poor!! Overall, very disappointed.

  • Nearly £100

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review