Pedals Cycle Centre Reviews - www.pedalscyclecentre.co.uk

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Latest Reviews

★★★★★

“Well informed, patient, very good team”

Written on: 13/07/2014 by JudeO'Brien (1 review written)

This was my first contact with Pedals which I went to solely because they are a top tier dealer with demo bikes for Brompton as I was interested in perhaps buying one. From the way I was received, informed about the bikes, able to try the four demos they have, to ordering and then collecting the new bike four weeks later in accordance with Brompton's service promise I was very impressed in every respect. Because I have two other different styled bikes I go to different bike shops and am able… Read Full Review

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★★★★★

“Perfection of Service”

Written on: 03/07/2014

Having purchased a Scott Contessa bike through Cyclescheme, I chose Pedals due to their very clear helpful advice on the purchasing and meeting my requests in finding the bike I particularly wanted....a fussy buyer! The staff were extremely friendly and co-operative understanding what I wanted though I'm not an expert of bikes and explained to me fully the process of purchasing it through Cyclescheme which did seem rather confusing beforehand. Due to a hiccup with my Cyclescheme application… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 18/04/2014 by robertcs (1 review written)

Just picked up my new bike from pedal cycle centre and with great friendly professional advice from everyone i know i have the best bike for me and with great friendly professional service backup i know my new bike will be well looked after too for years to come. I have brought a few bikes from pedal cycle centre (which also sells all the accessories you could ever want for your bike ) and have always had fantastic friendly service from everyone so if you want a new bike and anything to do… Read Full Review

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★★★★★

“What Great Service!”

Written on: 10/03/2014 by KellyConnolly493 (1 review written)

Pedals Cycle Centre are second to none when it comes to good customer service and have a good stock of bikes, clothing and accessories. Nothing seems to much trouble for the staff here. They are very friendly, attentive and helpful. I bought a Brompton bike from them last year and have also used them for repairs and servicing for my Marin Mountain Bike. I was unfortunate enough to get a puncture in the Brompton while out riding. I was not far from the shop and called them. They saw me… Read Full Review

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★★★★★

“extraordinary service, very friendly staff”

Written on: 16/02/2014 by maultby (1 review written)

Today Pedals Cycle Centre arranged demonstrators of Scott Genius 920 and Scott Spark 710. Both bikes were prepared flawlessly and the staff took exceptional trouble over ensuring the setup was correct for me. They even removed my own pedals, cleaned them and fitted them to the demonstrators so the clipping was familiar and comfortable. The staff were helpful, friendly, interested and genuinely attentive. I rode each bike to Moors Valley single track and as you can imagine they were somewhat… Read Full Review

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Maultby's Response to maultby's Review

Written on: 16/02/2014

By the way, both Scotts were remarkable bikes.

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★★★★★

“Really terrific service”

Written on: 01/02/2014

Took my Brompton (2nd hand) for annual service and wheel repair and received a personal service second to none! Nothing was too much trouble; polite and friendly staff (guys and at least one gal). Have visited the shop on 3 occasions now and telephoned as many times too and on EVERY occasion had a really terrific response. Dealing with the staff of this company is a real pleasure :-). Sadly this is a rare experience nowadays and so I cannot recommend the company strongly enough… Read Full Review

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★★★★★

“Best bike store in the South!”

Written on: 12/01/2014

We called in today to purchase a bike for my partner to commute to work on and we were promptly shown a selection of bikes in our price range. After being given some advice with regards to upgrading components at a later date and swinging her leg over a couple of bikes, my partner decided on the Scott Aspect 750. Thanks to the advice from the staff she felt confident that the bike was the right size and that it could cope with the demands of a daily commute. She also chose some accessories for… Read Full Review

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★★★★★

“GT Marathon Service”

Written on: 30/09/2013

Took my very poorly GT Marathon Pro to Pedals for a top to bottom service. I had ridden the bike every week for the last 4 years, rain or shine, with regular, but basic, maintenance. Pedals overhauled the whole bike for me and the result is fantastic. The parts prices were very reasonable and the labour charge was good considering the scale of the work carried out. The work was quoted up front so I knew what to expect. The team kept me regularly informed and made some good suggestions… Read Full Review

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★★★★★

“Lezyne Megadrive awesome!”

Written on: 27/09/2013

Another excellent experience at Pedals Cycle Centre. Christened my new Lezyne Megadrive in the pitch black wilderness last night and very pleased with the advice. Definitely the right light for me. Thanks again for all your help in choosing the right product and at a very good price. USB charging with on board battery is a winner. Not too heavy and no issues with slipping of the bar clamp. Occasionally needed to check clamp screw tight but no real issues, just need to make sure its tight in the… Read Full Review

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★★★★★

“Excellent!!”

Written on: 07/09/2013

Very helpful, informative staff, who know what they're talking about' unlike a certain well established concern! Very pleased with my purchase and will definitely be back for the kids bikes and a new one in for the wife in due course!… Read Full Review

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★★★★★

“Great Shop”

Written on: 02/08/2013 by nigelcg (1 review written)

I have now spent over £4000 on 3 bike with in the last year and the only reason I keep on going back is the service and the after sale service. There are lots of cycle shops out there that once you have bought your bike they are not interested where Pedals is the complete opposite in all way. Very friendly staff ( sales and workshop ). If you are looking for a bike do yourself a massive favour and don't bother looking any where else… Read Full Review

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★★★★★

“Great Service at a good price - would use again ! ”

Written on: 29/07/2013

Had a problem with front forks on road bike , and they sorted it out in no time and at good price . Really friendly staff and very knowledgeable ! – will use again … Read Full Review

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★★★★★

“Excellent customer service”

Written on: 24/07/2013

Many thanks to the staff member for taking the time to explain everything I needed to know about buying a Brompton. I was able to ask all the questions I wanted to, and was given comprehensive answers all round. I was confident that I was talking to someone who really understood the product, but there was no hard sell and I was left to make up my mind in my own time. This despite the sweltering heat in the upstairs showroom! I would have no hesitation in recommending Pedals Cycle Centre to… Read Full Review

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★★★★★

“Ideal bike buying experience”

Written on: 14/07/2013 by SarahWestDorset (1 review written)

Thank you to ther advisor at Pedals Cycle Centre for helping us get the right bike and great customer service. We had an interesting look around the showroom which feels spacious and tidy, with focus on quality and not piling them high. We had an impressive demo on the Brompton and moved onto the bikes we had intended to buy - hybrids - we were given a good brief on all the brands and when we chose the one we wanted, it was sized up and fitted and taken out for a quick spin outside. Decision… Read Full Review

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★★★★★

“Great Company”

Written on: 13/07/2013 by Carl.UK (2 reviews written)

I would like just to say the few times i have been over to Pedals or emailed asking questions they have always be 1st class. For things for my bike I have been Halfords who are a waste of space, On yer bike , who are so so, and Primera just this morning to get a pump which they have on their website but they don't actually sell them, (What's that all about). But Pedals always seem to have what I'm after so thank you very much. Always a friendly face in the shop and willing to show how… Read Full Review

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★★★★★

“Mind blowing customer service!”

Written on: 08/06/2013 by LeeWoodhams (1 review written)

Having brought my Whyte bike from Pedals Cycle Centre more than a year ago, and returning many times for parts and advice, always recieving a friendly welcome. When my partner came to need a new bike, I had no hesitation in returning to get hers from there too. When my bike had a major problem, I was expecting to be without it for many weeks, due to complexity of the problem and needing to source parts for warranty replacement (for my 18 month old bike). I dropped the bike off with guys in the… Read Full Review

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★★★★★

“Best bike shop around!”

Written on: 01/06/2013 by MikeChrisMcEnnerney (1 review written)

Having just purchased our second pair of bikes from Pedals Cycle Centre, we would just like to say that the service we have received has been first class from day one. Their knowledge of the products they sell, from bikes to the smallest accessory, is second to none. All the staff are always very friendly and nothing is too much trouble for them. They also have an excellent workshop with knowledgeable technicians. If you're looking for quality products and service, then this is the bike shop… Read Full Review

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★★★★★

“Great Service ”

Written on: 03/04/2013

well done Pedal Cycle Centre, Web site simple to use and with the added benefit of Paypal. Communication 1st class and very prompt delivery at the best price anywhere. would buy again or at least have a look to see if they had what I wanted… Read Full Review

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★★★★★

“Excellent service when things go wrong”

Written on: 23/02/2013 by jonesnow (3 reviews written)

I bought a light from them that after 3 months stopped working. Their correspondence was seriously quick and they changed it over without a murmur keeping me updated all the time. It's only when things go wrong that you get a measure of a business and I'm seriously impressed with these guys… Read Full Review

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★★★★★

“Fast, friendly and efficient”

Written on: 08/02/2013 by golfranger (3 reviews written)

A quick Google search revealed that Pedals were offering the item I was looking for at the lowest price and free postage. A few clicks later and the transaction was complete. Their website is a no-frills affair but easy to navigate and the checkout process was straightforward. Two days later a pair of Altura Winter Cruiser cycling tights dropped through the letter box. One happy customer!… Read Full Review

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