Mind blowing customer service!

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Pedals Cycle Centre - www.pedalscyclecentre.co.uk
★★★★★
5.0
100.0% of users recommend this
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  • Quality of website

  • Value For Money

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LeeWoodhams's review of Pedals Cycle Centre - www.pedalscyclecentre.co.uk

“Mind blowing customer service!”

★★★★★

written by LeeWoodhams on 08/06/2013

Having brought my Whyte bike from Pedals Cycle Centre more than a year ago, and returning many times for parts and advice, always recieving a friendly welcome. When my partner came to need a new bike, I had no hesitation in returning to get hers from there too.

When my bike had a major problem, I was expecting to be without it for many weeks, due to complexity of the problem and needing to source parts for warranty replacement (for my 18 month old bike). I dropped the bike off with guys in the workshop and returned home, a 30 minute drive, as I walked in the phone rang, they had striped the parts needed off my bike and phoned to source a replacement. The following day I was rang again to say the parts had arrived with them. Then the next morning to say the bike was ready for collection. Under 48 hours from me dropping the bike off. The shop and the workshop were very busy due to the wonderful weather so it wasn't a case that they were quite, it was quality customer service and at zero cost to me.

I'd advise anyone to go there, which bike you buy should be based on the service and advise you get as well as the bike itself, get one from pedals and you won't be disipointed with either.

  • Whyte T120 £1999.00

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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