written by Rannochmoor on 08/08/2016
I recently ordered a Tundra sleeping bag. Within 24 hours I recieved an e-mail stating the one I wanted was out of stock but gave a detailed forecast for when I would receive my item. I responded to say I was happy with an alternative colour and this was organised and I was kept informed throughout. I recieved my new bag 3 days after ordering - many thanks for turning things round and responding so well!
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