Slow to post, didn't arrive, poor customer service response

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brbrbr's review of OutdoorGB www.outdoorgb.com

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“Slow to post, didn't arrive, poor customer service...”

Written on: 21/07/2014 by brbrbr (1 review written)

Ordered on express delivery. Product posted out five days after ordering. Royal mail tracking number provided in the dispatch e-mail was wrong. Product didn't arrive. E-mailed to follow up, no offer to resend, no offer of reimbursement of postage, no correct tracking number provided, just an e-mail telling me that Royal Mail said it would probably turn up soon. Unbelievably poor service. AVOID!

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