Written on: 30/01/2014
I find the Montane range of clothing very suited to our climate of wet and damp/cold weather, light to pack and have excellent fit, the shop has a really good range with savings, esp when checked out with other sites. Sending ordered goods off is very quick and their coms are very good providing del. forecasts. Easily accessible online ordering system and staff very helpful when I have rang them about returns.
The pdf returns sheet could be improved by including a returns label in larger print which could be cut out and taped to the package front. or include a sheet with the order that includes a stick on retuns label as other online clothing companies do.
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Written by LancashireLassy1