Reasonable - but need more delivery information!

Click here if this is your business
★★★★★
4.7 / 5
97% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of OutdoorGB www.outdoorgb.com

★★★☆☆

“Reasonable - but need more delivery information!”

Written on: 16/02/2013

I ordered a pair of Sealskinz sock for a Christmas present, the order went in on the 28th November and was acknowledged immediately, but we did not receive delivery information until the 6th December. While this is alright, actual delivery was a couple of days later, many other retailers are at least telling you the name of the carrier, and give an approximate delivery time so that you don't spend a whole day in waiting for the package. In summary, performance was reasonable but we would have liked more delivery information.

  • Good

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review