Written on: 01/08/2013
I ordered several items 10 days in advance of a camping trip - plenty of time for a delivery you would think. But no - despite all items showing on the website as 'in stock', the next day I received an email saying that some of the items were out of stock and that they would deliver my order as soon as they could. EIGHT days later the order had still not been dispatched, so I had no choice but to cancel it and order and pay a next day delivery charge from a more reliable company.
I have given them one star because at least the Customer Service person was polite and apologetic.
As rated by our community of reviewers
" Very impressed " Read More
" Good prices and more importantly great service " Read More
" Black Diamond ATC belay device " Read More
" Online Order " Read More
" Professional " Read More