Beware - pictures different from club you get!

★★★☆☆
2.8 / 5
44% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of OnlineGolf.co.uk - www.onlinegolf.co.uk

★☆☆☆☆

“Beware - pictures different from club you get!”

Written on: 10/09/2012

I specifically wanted to order a ladies Taylormade superfast 3 wood for my wife. Their pictures on the website clearly show this. However, they sent me a 5 wood, which they say I was actually ordering. Going back to the page it's true that there is a small '5' near to the picture that I should have spotted. I suggested to them that having the wrong picture on the page was misleading & a bit daft. They didn't seem to think so, saying that the club 'looks like the one that was sent'!!

So now I'm either stuck with the 5 wood (my wife already has one), or I have to pay the postage to return it to Online golf. I'm not very happy about this...

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Veryhappybuyer's Comment

Written on: 13/03/2013

I totally disagree. What you order is what you get. That was my experience with 3 clubs each ordered on different occasions.

Reply to this comment
Report this review