Wetsuit purchased & not delivered

Click here if this is your business
MyTriathlon - www.mytriathlon.co.uk
★★★☆☆
2.6
39.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Sums56's review of MyTriathlon - www.mytriathlon.co.uk

“Wetsuit purchased and not delivered”

★☆☆☆☆

written by Sums56 on 02/11/2012

Ordered an Aspire wetsuit, good price. They came back and said did not have one in stock and asked if I would upgrade. Upgraded to Vanquish.
They claim to have completed the order and deivered on order status.
Have not received the wetsuit. Initially they responded immediately, but as soon as they had the money, have not heard back agian after countless queries. Don't buy from them.

  • Never delivered - Looks like a scam website

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mytriathlon's Response to Sums56's Review

Written on: 01/02/2014

Hi Sums56
we have only just been made aware of your comment on this website. We cannot find an order with this name.
Please advise your order number so we can ensure that you have been refunded.
We are aware that some competitors are planting negative comments.
Regards
MyTriathlon

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sums56's reply to Mytriathlon's Comment

Written on: 05/02/2014

Order was finaly delivered after many weeks. Customer service after the event was non existent but during the sales process was contacted daily. Very poor experience. Have only used this wetsuit once as it's a very tight fit. Bought this product under my name, based in Melbourne.
This was a real review from a very disappointed and frustrated customer

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0