Awful customer service!

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  • Customer Service

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AJGAR's review of Morrant Sports - www.morrant.com

★★☆☆☆

“Awful customer service!”

Written on: 06/05/2014 by AJGAR (1 review written)

Ordered with special request.. understand if it couldn't be carried out...but was not even acknowledged...when the item arrived...it was very poor fitting... I did not get an opportunity to return within the a few days (only had 7 days) so e-mailed to ask if they would honour a late return (a day or two) for a refund. No response!!...very poor! would definitely not use again...or certainly not recommend!

  • Rugby shorts £9.99

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Morrant's Response to AJGAR's Review

Written on: 12/05/2014

Dear Customer,

This sounds very unusual, we would never ignore requests or emails deliberately. Please email the details of your order to us and I will look into it for you.

Best regards,

Sunil
Morrant Group Ltd

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