Reliable Service & Well Priced

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★★★★★
4.7 / 5
95% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Morrant Sports - www.morrant.com

★★★★☆

“Reliable Service and Well Priced”

Written on: 10/10/2012

The hockey stick is great and well priced - A seemingly reliable and trustworthy service. Delivery estimate time was well off the mark though which ruined your chance of 5 stars - 3 hours off the mark, ie 3 hours late - might be an idea to review your delivery time estimates.
I note that late delivery on the day is not an option in your drop down menu - so maybe you know about this problem and hope it will go away???

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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Morrant's Comment

Written on: 16/10/2012

Many thanks for your comments. I'm sorry to hear that your delivery was late. DPD normally hit their delivery windows and we have very few problems with missed/late deliveries. However, obviously, things can sometimes go wrong. It would be greatly appreciated if you could forward me your order number to info@morrant.com so I can look up the delivery details and raise the issue with DPD to help prevent future problems.

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