Written on: 11/06/2013
I ordered a men's Triathlon top from the web site - activeinstinct. It arrived about a week later but when I opend the parcel it turned out to be a lady's triathlon vest. I complained by phone and was sent a return label by email to attach to the parcel. I posted it at mt local post office and got proof of postage. I left it a week and emailed them, they stated that it had not arrived. I have emailed each day and each time got the same response stating it had not arrived. It has been over two weeks now and still nothing positive from Millets just increasingly unhelpful emails from them. They just do not seem to want to help. I would never use them ever again.
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