written by on 08/06/2012
I bought this scooter for my grandson. It arrived quickly and he was very excited when he got it. The first time he went out on it the scooter started making a 'clicking' noise from the front wheels. I returned the scooter to Micro Scooters for repair.
I was disappointed that there was a problem with the scooter and it took over a week to get the repaired scooter back to me. Although I found the staff at Micro Scooters courteous I had to call several times to find out what was happening with the repair.
The scooter was returned to me but on opening the box and trying the front wheels I found the problem with the scooter had not been fixed. Some grease had been put onto the spring assembly but I could see that the spring was binding on the plastic assembly.
Rather than send it back and wait another week, and because my grandson was asking about his scooter, I looked at it myself and found that the front spring assembly was the wrong way up and had been assembled incorrectly. I repaired the scooter myself by removing the locking screw and inverting the spring, and putting the screw back in securely.
The scooter has worked perfectly since.
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